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InCue Marketplace

Plans & add-ons, at a glance.

Compare plan inclusions, launch offers and individual service prices for your business.

Starter

₹499/ month + GST

or ₹4,999 / year + GST · 2 months free

For clinics, salons and single-counter teams.

  • 1 TV Display
  • 1 Dashboard / Staff User
  • Basic Queue Dashboard
  • Basic Reports
View plan

Growth

Most Popular
₹999/ month + GST

or ₹9,999 / year + GST · 2 months free

For busy teams with more staff and displays.

  • Up to 3 TV Displays
  • Up to 3 Dashboard / Staff Users
  • Service-wise Queue Management
  • Auto-complete Token Setting
  • Advanced Reports*
View plan

Pro

₹1,499/ month + GST

or ₹14,999 / year + GST · 2 months free

For high-volume, multi-counter operations.

  • Up to 5 TV Displays
  • Up to 8 Dashboard / Staff Users
  • Multi-counter Queue Management
  • Advanced Reports*
  • Priority Support
View plan

Included in every plan

  • Customer QR check-in
  • Customer queue tracking
  • Unlimited token generation
  • Activity logs

* Launch offer: selected services are bundled for a limited time. Separate prices are listed below. WhatsApp is optional: ₹1 per generated token using automation, from prepaid balance.

Services & add-on prices

What you get today, and what costs extra.

Plan inclusionFree with WhatsApp alertsLimited-time offerPaid add-on

New add-on

Ads on TV — promote your services while customers wait

Show your packages, new services and offers on the TV customers are already watching. If one extra ₹500 booking a month comes from the screen, it has paid for itself. ₹499 + GST / month or ₹4,999 + GST / year.

See how it works

TV / Display app

Turns any TV or monitor into a live queue screen — current token, next few in line, counter and service status, all auto-updating with zero manual refresh. Unlike a fixed number board, it needs no separate hardware or installer: pair any smart TV or a browser tab, and it updates the instant staff calls the next token. This is what stops customers crowding the counter to ask "how much longer" — they can just look up.

Current inclusion

Included up to plan display limit

₹100 + GST / display / month

Extra display charge

Ads on TVNew

Play your own video and image ads on the TV that already shows your tokens: packages, new services, festive offers and notices for the customers already waiting. Ads run only when the next call isn't due; a token call pauses the ad for the announcement, then it resumes from the same spot. Play reports show how often each ad ran.

How Ads on TV works

Current inclusion

Paid add-on · works with any plan

₹499 + GST / month

or ₹4,999 + GST / year — 2 months free

WhatsApp token alerts

Sends token confirmation, a turn-approaching reminder, and a now-serving alert straight to the customer's WhatsApp — no separate app, no missed calls. Priced per token actually sent (₹1 each) rather than a flat monthly WhatsApp fee, so a slow day costs less instead of you paying for capacity you didn't use. Customers who step away don't lose their place — they get pinged when it's close to their turn.

Current inclusion

Optional prepaid automation

₹1 / generated token

Prepaid balance · when automation is enabled

Customer feedback

Ask customers to rate their visit once their token is completed. The feedback form is always reachable from their tracking page — WhatsApp automation (if enabled) just pushes the link to them directly instead of them having to look for it. This is real per-visit signal (not a generic Google review asked weeks later) tied to the exact staff member and service that handled them.

Current inclusion

Free while WhatsApp alerts is enabled

₹299 / outlet / month

Standalone charge without WhatsApp alerts

Advanced reports

Goes beyond Starter's basic daily counts to show wait-time trends by hour, load by service type, and which counters or time slots back up first — the data that tells you where to add a counter or shift staff, not just how many tokens you served. Activity logs (staff actions, token history) are a separate, always-included feature on every plan — see below.

Current inclusion

Included in Growth and Pro

₹499 / outlet / month

Later add-on charge

Extra dashboard / staff user

Add more reception, staff, or manager logins when a location adds counters or shifts. Each login is scoped by role — counter staff get queue actions only, managers get reports and settings — so growing your team doesn't mean handing out full owner access to everyone.

Current inclusion

Included up to plan user limit

₹100 + GST / user / month

Extra user charge

Setup, training & rollout help

Our team configures your services, counters, QR codes, and display screens with you and trains your staff on the dashboard — most locations are live the same day, not after a multi-week rollout.

Current inclusion

Free basic onboarding during launch offer

₹999 onwards

Later one-time charge

Standalone reference values do not add a charge to services included in your plan. Customer feedback stays free for as long as WhatsApp alerts are enabled — without WhatsApp alerts it would be billed separately at the rate shown above. Launch-offer services may be billed separately after the offer ends; extra display and staff limits are charged separately. Prices above are reference values for planning — to add extra displays, staff seats, or standalone services beyond your current plan today, book a demo and our team will set it up; self-serve add-on billing is coming soon.

One connected customer journey

  1. 01

    Scan QR

    Customer scans counter QR and opens token page.

  2. 02

    Generate token

    Service, name, phone and custom fields are captured.

  3. 03

    Track live

    Customer follows queue progress from a live status link.

  4. 04

    Get alerts

    Optional WhatsApp updates can keep the customer informed.

  5. 05

    Share feedback

    Feedback is free to collect when WhatsApp alerts are enabled.

Good to know

Plan inclusions, offers and usage charges.

Are marketplace services included in current plans?

Yes. Customer QR check-in and customer queue tracking are included in every current plan. Other bundled services may depend on plan limits or launch-offer availability.

Will these services always remain bundled?

Customer QR check-in and customer queue tracking are included in current plans. Customer feedback is free for as long as WhatsApp alerts stay enabled. Other selected services such as advanced reports, setup help, or extra limits may move to separate add-on billing after the launch offer.

How is WhatsApp charged?

WhatsApp automation is prepaid. If enabled, each generated token that uses WhatsApp automation deducts ₹1 from prepaid balance. Plan price and WhatsApp usage are separate.

What does the Ads on TV add-on cost?

Ads on TV is ₹499 + GST per month, or ₹4,999 + GST per year (2 months free). It works with any plan and is billed separately from it. Use it to show your own packages, offers and notices to the customers in your waiting area.

Can I pay for a plan yearly?

Yes. Yearly billing costs 10 months' price for 12 months: Starter ₹4,999, Growth ₹9,999 and Pro ₹14,999 per year, plus GST.

Can a business buy only selected add-ons?

Yes. The marketplace structure is designed so a merchant can start with a plan and later add only the extra services they need, such as more displays, extra staff users, feedback, or reports. Customer QR check-in and queue tracking remain included in plans.

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