What is QR token generation?
A QR token system links a QR code to a merchant queue. When customers scan it, they can generate a token from a browser page.
Where it works best
It works well at clinics, salons, diagnostics, hospitals, service centers, and office counters where walk-ins need a clear turn order.
What the customer sees
The customer sees merchant details, available services, optional details fields, token confirmation, estimated wait, and a tracking link.
What merchants should control
Merchants should control whether the queue is active, paused, closed, or accepting tokens, and which services are available.
How QR connects to the full queue
After token creation, staff dashboard, TV display, tracking page, reports, and optional WhatsApp messages can all use the same token flow.
Common questions
Can QR token generation replace paper tokens?
Yes, for many businesses it can reduce paper slips and make token flow digital.
Can a QR be inactive?
Yes. If a QR is not linked or the queue is closed, the customer should see a clear unavailable state.
Can customers choose service from QR page?
Yes, if the merchant has configured services.
Can the token be tracked after generation?
Yes. The success page can provide a live tracking link.