InCueUser guides · Edition 1.1 · 22 October 2026
A clear guide to
your daily queue.
Learn what to enter, why it matters and how to check the result. Everyday examples for owners and staff, with technical details when you need them.
Start the quick guideWhat would you like to do?
Set up your first queueSign in, add a service and finish one successful visit.Train your reception teamWalk-ins, calls, missed turns and the daily shift checklist.Fill the service form correctlyWhat each field means, exactly what to enter and why.Understand Smart ETALearn with examples: waiting time, counters, breaks and automatic updates.Connect your waiting-room TVPair the screen, choose a layout and test announcements.Find a setting71 controls with exact paths, defaults and operating limits.
Use the right workspace
Complete operating manual
Follow the manual in order, or open the chapter you need.
01Welcome to InCue02Sign in & first setup03Understand your dashboard04Business & account settings05Services & queue configuration06Operate the token queue07QR token generation08TV display & announcements09Ads on TV10Staff access & permissions11WhatsApp & wallet12Customer live tracking13Customer feedback14Reports & analytics15Activity logs & history16Plans, marketplace & payments17Every setting explained18Features & limitations19Daily operations & appointments20Troubleshooting21Frequently asked questions22Security & privacy23Contact & support
Keep a copy at reception
Download the same guides for reading offline or training staff.
Complete manualPDF · 116 pagesQuick startPDF · 8 pagesStaff guide & checklistPDF · 9 pagesFeatures depend on your active plan, settings and version. Live payment, delivery and device checks have clear limits in the relevant guide.